Dealer Resources

Click or tap on the header links below for more information on Technical Service, Co-Op Marketing, Raven Price Point, and Training.

Dealer Technical Service Access & Hours

North America (United States)

 

Phone: +1 800-243-5435

General Support Email: atdsupport@ravenind.com

Slingshot Support Email: NOCsupport@ravenind.com

AgSync Support Email: support@agsync.com 

Support Hours:

  • Monday-Friday: 8:00 am - 5:00 pm (Central Time, adjusts for Daylight Savings Time)

 

U.S. Holidays (limited or no support): 

  • New Year's Day
  • Martin Luther King Jr. Day
  • Good Friday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Veteran's Day
  • Thanksgiving (Thursday and Friday)
  • Holiday Shutdown: Christmas Eve through New Year's Day

Europe (Netherlands) 

 

Phone: +31 (0)227 549300

Email: service-eu@ravenind.com

Support Hours (Central European Time, adjusts for Summer Time): 

  • Monday-Friday: 08:00 - 17:30
  • Saturday: 08:00 - 12:30

 

Netherlands Holidays (limited or no support): 

  • New Year's Day
  • Easter Monday
  • King's Day
  • Liberation Day
  • Ascension Day
  • Whit Sunday and Whit Monday
  • Christmas Day

North America Seasonal After-Hours Phone Support

 

Hours (Central Time, adjusts for Daylight Savings Time):

  • Monday-Friday: 5:00-8:00 pm
  • Saturday: 8:00 am - 2:00 pm

 

Access Code: 9874 (Do not share—unauthorized use will revoke access.)

After-hours support is available to direct Raven dealers and distributors to provide faster access to a Technical Service Specialist during peak seasons. As our dealers serve as the first line of support, we encourage non-dealers to contact you while we equip you with the necessary tools to support your customers. This service runs during peak seasons when demand increases.

To access after-hours support, call Raven Technical Service and enter your dealer access code when prompted.

Regular Support Hours (for end users and non-dealers):

  • Monday-Friday: 8:00 am - 5:00 pm (Central Time, adjusts for Daylight Savings Time)

Co-op Marketing Program

The 2025 Raven Dealer Co-op Marketing Program is designed with you in mind. Now, it’s even easier to get the manuals, resources, co-branded apparel, swag, and exhibit kits you need to truly sell Raven to your customers — your way. The goal of this program is to provide materials and tactics that drive new Raven tech sales opportunities.

If your dealer qualifies, Raven will send an email communication providing details to set up your Raven Dealer Store account.

Incentive Plan

Dealers at particular invoiced purchase levels get co-op marketing dollars according to their status. These dollars can be applied to co-branded apparel and swag or exhibit kit materials.

Co-op Plan

Dealers at particular invoiced purchase levels get co-op marketing dollars according to their status. These dollars can be applied to co-branded apparel and swag or exhibit kit materials to aid in providing the best possible storefront experience.

Details

Dealer LevelLevel 1Level 2Level 3
2024 Invoiced Purchases*$250,000 - $500,000$500,000 - $1,200,000>$1,200,000
Maximum Total Funding of Total Purchases$300$1,500$4,000

*Includes purchases invoiced between January 1 and December 31, 2024. The funds can be claimed until October 31, 2025, and utilized until December 31, 2025.​

Are you a CNH dealer?

Access co-op resources through CNH Parts.

Contact Information

Email: marketing@ravenind.com (put “Co-op Program” in the subject line)

Raven Industries
Attn: Marketing Department
205 E 6th Street
Sioux Falls, SD 57104

Raven Price Point

Raven Price Point makes pricing your Raven products more straightforward and to-the-point by asking two questions: “What machine do you have,” and “How would you like to upgrade that machine?”

The tool’s reformatted logic makes quoting more user-friendly, enabling you to provide accurate and professional-looking quotes to your customers in minutes.

How to Login to Price Point

If you had an active account in the previous system (RSQ), your credentials will automatically transfer to Price Point. If you did not receive an email from our third-party vendor, you will need to request a new account. Use the Contact Us link on the Price Point login page.

Once you log in, you will need to re-submit your logos in a PNG format, 2-inch by 2-inch size or larger to add to quote documents. No existing quotes or customers can be moved over to the new system.

Getting Started

Take the Price Point Training online course on EDGE (Courses > Toolbox > Price Point Training).

Go to Raven Price Point

On-site or Remote Training

Do you have the need for a large group training? Would you like to have a training event at your locations for customers or your staff? Please let us know how we can better serve your training needs by submitting a remote training request. Because of the customized nature of these events, resources and cost will vary by event.

To submit a remote training request, please email ATD-LMSAdmin@ravenind.com